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Quality

Define quality checks and control points across receiving and production, capture results, and hold or release stock.

Updated April 14, 2026

Quality builds inspection into your flow — define checks, run them at the right points, and hold or release stock based on the result.

Define checks & control points

  1. Go to XO Operations → Quality → Checks → New.
  2. Create a check (measurements, pass/fail criteria, tolerances).
  3. Attach it to a control point — on receiving (incoming goods), in production (in-process or final), or before dispatch.

Run inspections

  1. At each control point, XO prompts the inspection.
  2. Record results; pass releases stock, fail raises an alert and can hold the lot (links to Tracking).
  3. Capture photos/notes for the record.

📷 Screenshot: an incoming-goods inspection with pass/fail per criterion.

Best practices

  • Inspect at receiving to stop bad stock entering — cheapest place to catch defects.
  • Tie quality holds to lot tracking so only affected stock is quarantined.
  • Trend failure rates by supplier (feeds Sourcing scoring).

Troubleshooting

  • Stock released despite fail. Check that the control point enforces a hold on fail.
  • No inspection prompt. Confirm the check is attached to the active control point.