AI Insights

AI Insights is XO’s analyst-in-the-box — it watches your data, flags what changed before you ask, forecasts what’s next, and answers questions in plain language. (New.)

Ask in plain language

Go to XO Analytics → AI → Ask.
Type a question — “Which branch grew fastest last month?”, “Why did margin drop in March?”
XO answers with the number, the chart, and the drivers, and links to the underlying records.

📷 Screenshot: a natural-language question answered with a chart and explanation.

Anomaly detection

XO continuously scans your metrics and alerts you to anomalies — a sales dip, a cost spike, an unusual refund pattern — with the likely contributing factors highlighted.

Forecasting

Generate forecasts for revenue, demand, and cash from your history and seasonality (incl. Ramadan/Hajj patterns) — feed them into Budgets and inventory planning.

Deep-dives

Run AI comparison and analysis deep-dives — period-over-period, branch-vs-branch, product mix, hourly patterns — to find why, not just what.

Recommendations

XO suggests next actions — reorder points, staffing for predicted demand, customers at churn risk (from Subscriptions signals).

Best practices

Act on anomaly alerts quickly — they’re most valuable while fresh.
Treat forecasts as a starting point and adjust assumptions for known events.
Use plain-language queries to democratize data for non-analysts.

Troubleshooting

Weak forecasts. AI needs sufficient history; accuracy improves over time.
No anomalies flagged. Confirm the relevant data sources are connected and refreshing.