Live Metrics
Monitor real-time operational metrics — sales by the minute, hourly patterns, and live KPIs — for fast-moving operations.
Updated April 25, 2026
Live Metrics is the real-time pulse of the business — operational numbers that update by the second, built for retail, restaurants, and operations teams who decide in the moment.
Live operational view
- Go to XO Analytics → Metrics → Live.
- Watch sales, orders, and traffic update in real time across branches.
- Drill into a branch or register to see current activity.
📷 Screenshot: live metrics with per-branch sales updating in real time.
Hourly & pattern analysis
- See hourly sales and order patterns to staff and stock to demand.
- Compare today vs typical to spot a slow or surging day early.
Operations deep-dive
Track operational KPIs — average ticket, prep/serve time, queue length — for the floor team.
Best practices
- Put Live Metrics on a screen in-store for the shift team.
- Use hourly patterns to set rosters (Scheduling) and prep levels.
- Watch today vs typical to react during the day, not after.
Troubleshooting
- Metrics lagging. Check branch/register connectivity; POS offline orders sync when reconnected.
- A branch is missing. Confirm it’s active and your role includes it.