Checkout

Checkout is where carts become orders. Tune it to reduce friction — guest checkout, the right fields, pre-orders, and reorder — while feeding clean orders into Orders and Inventory.

Configure checkout

1. Go to XO Commerce → Checkout → Settings.
2. Enable guest checkout so buyers complete without an account.
3. Set required checkout fields and address/identity capture (incl. international shipping details).
4. Configure cart/order options (notes, gift options, min order).

📷 Screenshot: checkout settings with guest checkout enabled.

Pre-orders & reorder

• Pre-order lets customers buy items not yet in stock (reduce returns with a pre-order confirmation step).
• Reorder lets returning customers repeat a past order in a tap.

Order reviews

Collect order/product reviews post-purchase to build social proof.

Best practices

• Keep checkout fields minimal — every extra field costs conversion.
• Offer guest checkout; let account creation be optional after purchase.
• Use pre-order confirmation for made-to-order goods to cut cancellations.

Troubleshooting

• High cart abandonment. Trim fields, surface shipping cost early, and pair with Promotions abandoned-cart recovery.
• Checkout blocked. A required field or address validation is failing — review settings.

Related guides

• Payments
• Promotions
• Orders