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Resource Planning

Schedule people and capacity across projects and jobs, spot over/under-allocation, and plan utilization.

Updated January 26, 2026

Resource Planning makes sure the right people are on the right work — a single view of who’s allocated where, with capacity and utilization at a glance.

Plan capacity

  1. Go to XO Operations → Planning → Board.
  2. See each person’s capacity vs allocated hours across projects and field jobs.
  3. Assign or reassign work; XO flags over-allocation and idle capacity.

📷 Screenshot: the planning board with allocation bars per person.

Utilization

Track billable vs total hours to see utilization by person and team, and forecast availability for new work.

Best practices

  • Plan a week or two ahead and adjust as jobs land.
  • Watch over-allocation flags — they predict missed deadlines.
  • Use utilization trends to inform hiring (links to Workforce Planning).

Troubleshooting

  • Allocation looks wrong. Confirm tasks/jobs have estimated hours and assignees.
  • Capacity off. Check working calendars and leave (links to Leave Management).