Catalog

Catalog is the online face of your products — what shoppers browse and buy. It publishes items managed in Products/Inventory, adding storefront-specific data like media, SEO, and online-only product types.

Add online products

1. Go to XO Commerce → Catalog → Products → Add.
2. Choose the type:
   • Physical (ready product) — ships, tracks stock.
   • Digital — file/license delivered after purchase.
   • Digital card / voucher.
   • Booking — time-slot/service product.
   • Donation — for charity stores.
3. Add images and videos, description, and price.
4. Set product SEO — MPN/GTIN and meta — to improve search visibility.

📷 Screenshot: product editor with media, variants, and SEO fields.

Variants, brands & restrictions

• Offer variants (size/color) drawing on the product’s option matrix.
• Organize by brand and category.
• Apply product restrictions (e.g. age, region) where needed.

Availability & “notify me”

• Stock is live from XO Inventory per branch/warehouse.
• Enable “Notify me when available” to capture demand on out-of-stock items.

Import & sync

Import products and sync the catalog so the same item stays consistent across the store and Channels.

Best practices

• Fill GTIN/MPN and SEO — it’s free traffic from search and marketplaces.
• Use “notify me” to gauge demand before restocking.
• Keep the catalog sourced from one product master to avoid drift across channels.

Troubleshooting

• Item shows out of stock. Check warehouse stock and the channel’s stock mapping.
• Digital product not delivered. Confirm the file/license and the delivery trigger on payment.

Related guides

• Products
• Checkout
• Channels